Art. 1 The Organisers and the Official Regulation of the Advertising Campaign

 (1) The promotional campaign “Head&Shoulders – Money Back Guarantee” hereinafter referred to as “The Campaign” is organised and conducted by Parida ltd with headquarters in Sofia, Yavorov 44, post code 1111, hereinafter referred to as “The Organiser”; the campaign is conducted for and on behalf of P&G CEEMEA, a division of PGIO, hereinafter referred to as “The Organiser”.
(2) The participants taking part in the Promotional Campaign are bound to respect the terms and conditions of this official Regulation of the Campaign (hereinafter referred to as „the official Regulation”).
(3) The official Regulation is available for free to any person interested, at any time during the Campaign; the Regulation is posted on the following website: www.pgbalkans.com  Any person interested may request the regulations at the telephone number indicated in this regulation.
(4) The Rules of organizing and participating in this Campaign will be published in daily newspaper according the law.
(5) The Organiser reserves the right to complete and/or modify the official Regulation; the completion and/or modifications of the Regulation shall be made public through the means specified in art. 1, paragraph (3).

(1) The campaign is organised and takes place on the territory of Bulgaria.
(2) The Campaign shall be launched on April 1st 2009 and shall end on June 30th 2009. Should the Organiser decide to shorten/extend this campaign, this shall be made public through the means specified in Art. 1.3. 
(3) After the end date of the Campaign, the participating products, as they are identified in art. 3 in this Regulation shall lose this status, and the Organiser shall have no responsibility and shall assume no further obligation regarding any circumstance which could eventually lead the customers to the conclusion that the Campaign is still continuing and is actual. 
(4) All expense accounts stipulated and presented in the mechanism of the Campaign must be claimed according to its provisions, found in art. 5, paragraph 4, and until July 15th 2009 (postal date), otherwise they shall not be owed by the Organiser.

Art. 3 Participating products

(1) The products participating in this Campaign are all the variants and all sizes of Head&Shoulders brand (regardless of their variants)
.
Art. 4 Participating Right and Reimbursement right

(1) Any physical person who is at least 18 years of age may take part in this Campaign (hereinafter referred to as “Participant”) who:, during the period stipulated in art. 2, paragraph 2 bought and used any Head&Shoulders shampoo mentioned in Art 3.1.
(2) Any participant in the Campaign may be reimbursed the value of the purchased Head&Shoulders products only if:

1. By taking part in this campaign, integrally and willingly accepts the provisions of this regulation.
2. Respects the following provisions:
• Buys Head&Shoulders shampoo (at least one Head&Shoulders shampoo), as stipulated in art. 3, paragraph 1 during the period of the promotion (1st April – 30th June 2009)
• Uses the Head&Shoulders shampoo, according to the product usage conditions indicated on the back of the packaging
• Uses the Head&Shoulders shampoo, stipulated in art. 3, paragraph 1.
• To send the letter that explains why the consumer is not satisfied
3. Until July 15th 2009 (postal date) sent to the Organiser’s address Sofia, Yavorov 44, post code 1111, Parida ltd, with return receipt:
• The shampoo Head&Shoulders bottle
• The original invoice or fiscal receipt, which shall certify the price and the date when the bottle of Head&Shoulders shampoo was bought from Bulgaria. The date of the receipt should be within the period of the promotion (1st April – 30th June).
• The receipt should be sent in original. No photocopies are accepted.
• A letter with his/her identification information (name, surname, address and phone number) written legibly and reason of dissatisfaction/complaint.The letter should contain the specification that the Head&Shoulders shampoo did not deliver the expected results, and which were the expected results.
4. By taking part in this campaign, the consumer has given his consent for including his personal information in the data base regarding the Participants in this Campaign for the purpose of the good development of this campaign and refunding the money.

Art. 5 The Mechanism of the Campaign

(1) In order to take part in this programme, the participants should have bought and used Head&Shoulders shampoo, stipulated in art. 3, paragraph 1
(2)The participant – consumer shall be guaranteed, by the Organiser, according to the rules set by this regulation:
- the refund of the sum of money spent for the purchase of Head&Shoulders shampoo (stipulated in art.3) at the price specified on the invoice/fiscal receipt accompanying the bottle, purchased during the Campaign,  together with:
-  the costs for sending by post a parcel of the same weight as the bottle sent by the participant according to these regulations, but without exceeding the value of the tax collected by the Bulgarian Post for the respective dispatch, according to the price list valid on the posting date.
(3) In order to be refunded the counter value in local currency of the purchased Head&Shoulders product which a participant was not satisfied with, he/she must cumulatively fulfil the conditions specified in Art 4. paragraph (2).
(4) Any person interested can call the Info line service at phone number –    0800 12 699  on Моnday to Friday between 9:00-17:00, to request details about the regulations.
(5) The money will be given back exclusively in the cases when the consumer is not satisfied with the results of using the product
 (6) The rules of the regulation for Head&Shoulders promotion do not limit the rights of the consumers under the law. Outside the campaign, the consumers are entitled to make claims regarding the performance of the product in accordance with applicable laws at addresses specified on the pack.
 
Art. 6 Refunding the Counter Value

(1) A participant may be refunded only once the counter value in local currency of the Head&Shoulders bottle he/she purchased and used exclusively during the promotional campaign.
(2) The counter value in local currency covering the cost of the Head&Shoulders bottle and postal taxes, shall be sent to the participant in maximum 15 days time from receiving the parcel, by money order, with confirmation, to the specified address; the refund expensed shall be born by the Organiser.

Art. 7 Personal Information Data

(1) By taking part in this Campaign, the Participants confirm acknowledging the official Regulation and express their consent in this respect.
(2) By taking part in this Campaign, the Participants give their consent regarding the inclusion in the Organizer’s data base, organised on the duration of the Campaign for the purpose of the good development of this campaign.
(3) The purpose of this data base consists of organising the Campaign. The personal data will be archived for statistic and accounting reasons.
(4) The Organiser binds himself not to use the personal data of the participants in other purposes than those presented above and not to reveal the personal data of the participants to third parties.
(5) The rights of the participants in this campaign are guaranteed by the law on the protection of personal data on the protection of persons concerning the personal data processing and the free movement of such data, especially the following rights:
- the right of access to the data;
- the right of intervention on the data;
- the right to object.
Any participant can exercise these rights by sending a written request to Sofia, Yavorov 44, post code 1111, Parida ltd.
(6) Any participant has the right to request, in writing, by means of a letter addressed to the Organiser mentioned above, the exclusion from the data base of the latter; the Organiser binds itself to stop processing the personal data of the petitioner. 

Art. 8 Ending the Campaign before the Official Term

(1) The Campaign may cease before the official term, because of an event constituting a case of force majors, as well as in the cases when the Organizer can no longer continue the Campaign.
(2) To situations presented in art. 8, paragraph (1) are added the acts of public power of a competitive court of justice or of another competitive public authority.
(3) In the situations specified in art. 8, paragraphs (1) and (2), the Organiser has no further obligation to the Participants, regarding the refund of a sum of money or the payment of a sum of money as compensation or other similar case. Ending the Campaign before the official ending term is to be made public through the means specified in art. 1, paragraph (3).

Art. 9Litigations and Applicable Law

(1) The eventual litigations occurred between the Organiser on one hand, and any of the Participants, on the other hand, shall resolve amiably or, in case this will not be possible, the litigations shall be resolved by the competitive court of justice in Sofia, according to the common law.
(2) The applicable law is the Bulgarian law.

Art. 10 Responsibility

(1) The Organiser reserves the right to end the Campaign before the mentioned date (June 30th 2009), In these circumstances, the Organiser is bound:

1. to announce in public the end of the Campaign with minimum 24 hours in advance (through any media channels or Internet sites presented in art. 1, paragraph 3)
2. after making this announcement, the participants shall be able to send the Head&Shoulders packages to the Organiser only until the date the Organiser shall announce in case the Campaign is ended before the mentioned date (June 30th 2009)

(2) The letters together with the Head&Shoulders bottles received at address: Parida ltd with headquarters in Sofia, Yavorov 44, post code 1111, shall not be returned, they shall become property of the Organiser, who does not take responsibility for:

1. parcels sent after July 15th 2009.
2. parcels which were lost or which suffered alterations due to problems of the Bulgarian Post or of any other courier service company
3. parcels which are deteriorated or inadequate due to their contents
4. parcels which were sent to a wrong address
5. incorrect personal data given

(3) Should a dispute arise over the validity of a participating envelope/pack, the Organiser’s decision shall be definitive.
(4) The Organiser has the right to invalidate those envelopes/packs which contain false information or distinctly untrue information, with illegible address and which do not fulfil the validating conditions stipulated in art. 5, all paragraphs.
(5) All legal appeals which shall be received shall be taken into consideration if they are sent until June 30th 2009.

Art. 11 The Copies of the Official Regulation

            The official Regulation has been drafted in 4 (four) original copies, from which the Organiser has been handed 3 (three) original copies.